Professional business email,
grown in Canada.

Yes. MapleMail is built for your own domain — every plan supports at least one domain, and Standard and above allow unlimited domains. We provide the exact DNS records (MX, SPF, DKIM, DMARC) to publish; most customers are live in minutes.

Yes. MapleMail is hosted in Canada and is PIPEDA-compliant, so your business email and data stay under Canadian jurisdiction — never a US datacenter.

There is a free-forever plan (1 mailbox, 1 domain, 2 GB). Paid plans start at $1.85 CAD per user per month and go up to Pro at $16.95 CAD (20 GB per mailbox, 1 TB total, unlimited domains). Annual billing saves about 17%, and extra mailboxes are $1.50 CAD per month each on any paid plan.

Yes. MapleMail supports IMAP, POP3 and SMTP, so it works with any standard email client — Outlook, Apple Mail, Thunderbird, and the iOS and Android mail apps — plus built-in webmail.

Yes. Because MapleMail uses standard IMAP, existing mailboxes migrate over. Bring your domain, create your mailboxes, and import your mail — your history comes with you.

Spam filtering, encryption in transit, two-step authentication, and email archiving with e-discovery on Pro and above. DKIM and DMARC are configured for your domain to protect deliverability.

MapleMail is Canadian-hosted and PIPEDA-compliant, priced in Canadian dollars, and focused on doing business email on your own domain simply and affordably. Unlike Google Workspace or Microsoft 365, your data stays in Canada, pricing starts far lower (from $1.85 CAD/user/month with a free tier), and there is no US data residency.

Yes. MapleMail Standard is $7.99 CAD per user per month; Google Workspace Business Starter lists at $9.20 CAD (checked 9 September 2026). Over a 10-person team that is a few hundred dollars a year. MapleMail also starts far lower, at $1.85 CAD per user per month, and includes a free-forever tier; extra mailboxes are $1.50 CAD per month each. The side-by-side table in the Pricing section has the current numbers.

Yes. Paid plans support multiple domains, and Standard and above allow unlimited domains — ideal if you run more than one business or brand from a single account.

Yes. You can create aliases such as sales@ or info@, and catch-all addresses for your domain, so no message to your business is missed.

Yes. MapleMail includes shared calendars and contact management alongside your inbox, so your team can schedule and stay organized in one place.

Yes. MapleMail offers shared mailboxes, shared calendars, and shared contacts, so teams can collaborate on addresses like support@ or accounts@ without extra tools.

No. MapleMail does not scan your email for advertising or sell your data. As a Canadian, PIPEDA-compliant provider, your email is private and stays under Canadian jurisdiction.

MapleMail runs on servers located in Canada. Your mailboxes, messages, and backups stay in-country, which keeps you aligned with Canadian privacy expectations and data-residency requirements.

MapleMail configures SPF, DKIM and DMARC for your domain automatically, authenticating your mail to maximize deliverability so your messages reach the inbox, not the spam folder.

Yes. MapleMail has a genuinely free-forever plan — 1 mailbox, 1 domain, 2 GB storage, no credit card and no expiry. Upgrade to a paid plan whenever you are ready.

Most customers are live in minutes. You add your domain, publish the DNS records we generate for you, create your mailboxes, and start sending — a simple three-step setup.

Yes. Because MapleMail hosts your own domain, you keep the exact same addresses (like you@yourbusiness.ca). Nothing on your business cards or website has to change.

Yes. MapleMail works with any IMAP/POP/SMTP desktop client — Outlook, Apple Mail, Thunderbird and more — as well as webmail in your browser, so you can work the way you prefer.

Absolutely. The free-forever plan is built for sole proprietors and new businesses who want a professional address on their own domain, and you can grow into paid plans as your team expands.

No long-term contract. MapleMail is month-to-month (or discounted annual if you choose), and you can upgrade, downgrade, or cancel anytime from your MapleWorkSuite dashboard.

Deactivate them in MapleWorkSuite under Users, and MapleMail does the rest: their mail password is cleared, which immediately cuts off IMAP, POP3 and SMTP including the copy saved on their phone, while the mailbox itself stays active so nothing customers send is lost. You choose who takes over the mailbox, and that person gets the full history.

Go to Dashboard > Users, open the person, and set their Status to Inactive. That blocks their MapleWorkSuite sign-in, ends any session they already had open, and clears their mailbox password so no mail client can connect. Changing only their portal password is not enough, because the mailbox login is a separate credential.

Yes. When you deactivate a user you pick who inherits their mailboxes, and the new owner sees the entire message history — quotes, invoices and supplier threads included. You can also reassign a mailbox at any time by ticking it under that person in Dashboard > Users.

No. Deleting it destroys records you may need and bounces anyone still writing to that address. Deactivate the person instead: the mailbox keeps receiving mail and stays searchable, while the departing employee loses all access to it.

Restricted means the person holds no mailboxes of their own. Set their MapleMail role to Restricted and untick every mailbox, and anything they held returns to the account admin. It is the tidy way to leave someone with a MapleWorkSuite login but no access to company email.

No. The mail password is destroyed during deactivation, on purpose — that is what makes the cut-off real. Reactivate the user and set a new mailbox password in MapleMail, then reassign any mailboxes they should hold again.